NHCH’s Commitment to Price Transparency

The recently introduced improvements to pricing transparency and comparability for services enabling older Australians to remain living independently in their home longer are a welcome reform in support of consumer driven care.

All providers are required to publish prices for services including personal care, nursing and social support on the My Aged Care Service Finder and can no longer charge separately for business-related administration costs.

Newcastle and Hunter Community Health believes these improvements give our clients and their family a better understanding of the costs associated with in-home care services, the ability to compare common services across providers, and the ability to make better informed decisions.

Our commitment to price transparency is important to us because we know it is important to our clients and proves that honest and ethical practice is the backbone of our business.

In addition to the NHCH pricing schedule being included on the My Aged Care Service Finder, we also have it available on our website.

The need for price transparency

There are many health care providers out there and as a client or prospective client, being able to clearly evaluate the options available to you and compare prices is important.

When putting your health into the hands of a health care service you want to ensure you’re getting exactly what you need.

“No two health care providers are the same. Therefore placing an emphasis on what we can deliver and the rate at which we can deliver is invaluable knowledge to our clients,” NHCH Managing Director Alison McQueen said.

With a commitment to having an open and honest conversation about our pricing and services, we stand by our promise to ensure patients and their care is the number one priority.

“Every one of our clients are safe in the knowledge they are receiving the highest level of care possible with every dollar available allocated to practical support,” Alison said.

Government funding to help provide further aged care benefits

The Australian Government has boosted funding for aged care support services by $553 million in recent years.

Measures funded include 10,000 new home care packages which offer services like clinical care, nursing and mobility help, nutrition, hydration, meal preparation and home maintenance services to enable older Australians to stay in their homes longer.

“As a locally owned and operated family business we pride ourselves on our person-centred approach to providing the services essential to our clients living their best independent life possible,” Alison said.

NHCH provides a broad range of in-home services including nursing support, post-hospital care, home maintenance and gardening, carer support and palliative care.

Contact the team to discuss the home care needs of yourself or a loved one and we will ensure you receive the most out of your chosen health care service.